Through the ReImagine Retail program, Job Seekers have access to a specialized retail Talent Pipeline Navigator that can provide:
The Workforce Snohomish retail Talent Pipeline Navigator can provide:
The three quarter program housed within Everett Community College’s Business and Applied Technology Department includes classes in Management, Business Communications, Essentials of Retailing, Computer Literacy, and culminates in an industry recognized credential. For students who want to continue their education the RMC is a stackable certificate leading to a Business Administration degree.
For more information about the program see everettcc.edu/programs/bat/business/
The National Retail Federation Foundation offers credential programs to assist job seekers and those working within the industry hone their skills to become better prepared for their first job or launch a career in retail.
Retail Industry Fundamentals
The course helps train and advance both entry-level retail associates and first-time job seekers, it consists of 15 modules in five core areas:
Workforce Snohomish offers this course at no charge in WorkSource Centers in Snohomish County and on-line.
Customer Service and Sales
This course is designed for entry-level sales and service associates learn skills related to frontline work in any industry that values customer service and sales skills. This course focuses on:
Advanced Customer Service and Sales
This course is designed for sales and service associates looking to expand their skills in retail and other service-focused industries. This course includes:
Workforce Snohomish offers these courses for incumbent workers at no charge at employers’ locations.
Retail employs over 35,000 people in Snohomish County and is forecasted to increase to nearly 39,000 by 2022. The retail is the nation's largest employer, with over 16.7 million jobs. Retail sales are considered a bellwether of consumer spending, which makes up two-thirds of U.S. economic activity. Although many large traditional retailers are experiencing downturns including Macy’s, Sears, and Kmart, online retail and specialty stores are growing. Retail isn’t going away, it’s transforming to meet the needs of customers.
|Retail Snapshot in Snohomish County1|
|Number of businesses:||1,993|
|Age:||47% are under age 35|
Largest employers: Walmart, Fred Meyer, Safeway/Albertsons, QFC and Nordstrom
|Job Title||Employed in 2016||% of Total Jobs in Industry (2016)|
|Stock Clerks & Order Fillers||3,119||8.9%|
|First-Line Supervisors of Retail Sales Workers||2,110||6.0%|
|Customer Service Representatives||899||2.6%|
ReImagine Retail is funded through a $10.9 million grant from the Walmart Foundation made to The Chicago Cook Workforce Partnership. The two-year initiative aims to increase the economic mobility of workers in retail and related sectors and is the largest investment to date as part of Walmart and the Walmart Foundation’s Opportunity Initiative. This program effort works with nonprofits, educational institutions, and government agencies, to make it easier for people to advance more quickly in the retail sector.